Policies

Fair Practices Code

Fair Practices Code

Internal Guidelines On Corporate Governance

Customer Grievance Redressal Procedure

Customer Grievance Redressal Procedure

Details Of Grievance Redressal Officer

Policy For Determining Interest Rates, Processing And Other Charges

MITC in English, Hindi, Gujarati and Odia

Code Of Conduct For Field Staff

English

KYC Forms - Individuals

Vigil Mechanism Process

Vigil Mechanism Policy

Grievance Redressal Mechanism & Salient features Ombudsman Scheme - English

Grievance Redressal Mechanism & Salient features Ombudsman Scheme - Hindi

Grievance Redressal Mechanism & Salient features Ombudsman Scheme - Gujarati

Grievance Redressal Mechanism & Salient features Ombudsman Scheme - Odia

Grievance Redressal Mechanism & Salient features Ombudsman Scheme - Bengali

Charges And Product Details October 2020